Social product specialist with a great interest in new technology
Mateusz Paliga is an open and easy-going person who likes to interact with other people. He is also a proactive father to an almost nine-year-old daughter. In his spare time, he likes to recharge by hiking, meeting friends, relaxing, going to the gym and trying to stay in shape. As he is very interested in new technologies, AI, politics, and psychology, he seeks information and keeps himself updated.
Working to maintain
satisfied customers
At Ackurat in Poland, Mateusz works directly with key customers as their go-to person. He helps them solve their unique problems, provides the right solutions for their needs, builds long-term business relationships, and ensures that the service is far ahead of the competitors.
His commitment shines through when he passionately talks about the feeling he gets when he goes to new markets to reach out to companies that have never heard of Ackurat. He finds it energizing to experience the positive reception when they learn more about how we collaborate with our customers, our values based on friendship, mutual respect, and long-term work – and not least, how involved we are in projects.
I love the feeling of building relationships and find it very exciting! Seeing our collaboration grow bigger and bigger; this gives a lot of satisfaction!
Broad skillset
During his seven years at Ackurat, Mateusz has developed significantly and acquired many skills. He appreciates simple conversations and strives to maximize the outcome of his discussions. With his ability to be attentive and skilled at handling different types of people, he has become a master at leading interactions.
He feels that he has grown and is confident in his way of working with people, adapting to the situation. Through this, he has been able to develop long-lasting friendships with customers who have even left the company and moved on to different careers.
Additionally, being part of the furniture industry, he has gained extensive knowledge of various materials, trends, and designs.
Happy to work at Ackurat
When he first applied to Ackurat in 2017, he did not realize what journey awaited him. At that time, he was going through a tough period; his daughter had just been born, he had moved to a new city, and he was working in an environment he did not like just to make a living.
When Julita invited him to Gdansk, he was amazed and pleasantly surprised by how welcoming everyone at Ackurat was.
Now that he has been at Ackurat for several years, he can state that Ackurat has a friendly and respectful environment with a balance between work and leisure.
I was literally impressed by how friendly everyone was and very excited about Ackurat, the industry I was going to work with, the products, etc. I remember being so excited about Ackurat’s vision; small manufacturer, sustainability, not too much of everything; just right, quality-driven, curious, constant development, etc., friendly people who respect each other, balance between work and private life, it was like "WOW I am so happy!
Customer experience is important
Mateusz reflects further, “maybe small plastic parts for furniture will not change the world and elevate humanity to a higher level, but it might not be about how good the product is, but what customer experience you leave when you deliver the product. I believe that is the sacred key that makes sales spin and increase. It doesn’t matter if you buy a car, house, groceries, or plastic plugs for 20x20 mm pipes, it’s about being the person you want to buy from."
Company with a family feel
Despite Ackurat’s growth and being part of XANO, it still retains a family feel, thanks to the people who work there.
If someone asked me - should I apply here? I would answer - definitely!